Frequently Asked Questions

Sizing details

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out.If you'd like a different size, get in touch with us at and we'll let you know what your next steps are.

How are your products packed for shipment?

Since there are a variety of products that we offer, packaging is based on dimensional requirements in order to ensure protection while in transit.

What environment are your products created in?

Our items are made in a pet-free and smoke-free environment.

Can you tell me more about color accuracy?

Due to the wide variation in color accuracy between what you see on your screen and what can physically be printed in real life, total color accuracy is not guaranteed. We do our best to provide an accurate representation of what will be printed prior to completing your order.  If precise color accuracy is required, we will need a physical color swatch prior to production.

How much time do I have to approve or reject a custom mockup?

Mockups for custom orders will be automatically sent to production after 72 hours of no response from the customer. Please communicate changes within that timeframe. Approvals made within the 72 hour window period will enter the production queue upon approval.